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FAQ
THE MOST COMMON QUESTIONS
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Do you use wood from sustainable sources?Yes, all our wood is bought from local suppliers who have are committed to sustainable procurement - please see are Ethical Policy.
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Where does your design inspiration come from?Cubi boxes are inspired by Twentieth Century art, design and architecture. These creative areas have influenced us for many years and will always be an important aspect of our life.
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How are Cubi boxes finished?Our boxes are finished with natural wax, which makes them smooth and tactile to touch, as well as resistant to everyday use.
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How are Cubi boxes packaged?Our boxes are packaged in lovely brown recycled Kraft boxes, with an information card included inside. The postage bag has the same environmental credentials and all packaging can also be recycled or composted making our packaging very 'green'.
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Can Cubi boxes be used to hold items of jewellery other than rings?Our current ranges of boxes have a circular velvet interior and have been designed to hold a singular ring of any size, but they could also be used to hold a pair of stud earrings or small pair of cufflinks. If the velvet pads are removed there is a small circular space which could be used to store a chain necklace or bracelet. We plan to add further ranges to our collections page in the future.
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Can Cubi boxes hold different size rings?Our boxes have been designed to hold a range of ring styles from a simple wedding band, to a dress ring with a large stone.
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Can Cubi boxes fit into a pocket?All our ring boxes fit into a pocket, although some are bigger than others. Our smallest box is Le Parc. They all have a strong magnetic catch to hold the lid and base securely together.
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Do you give a refund if I change my mind?Yes, our boxes can be returned for a full refund within 14 days of receipt if we receive your order back in the original packaging in perfect, resalable condition. However, personalised boxes are non refundable. Any faults should be notified on receipt by email with attached photos - please see our returns policy for further information.
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Can you post orders outside of the UK?At the moment we only deliver within the UK, but in the future we hope to post worldwide.
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How and where are Cubi boxes made?Our boxes are all made by hand in our small workshop barn in Somerset, England. We use modern woodworking machinery, traditional hand tools and a laser cutter to produce small batches of each design, using skills developed over many years of making high end bespoke furniture.
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